I think I should tell you time of my first steps in the community pharmacy. As my pharmacy will personally seen very brief, I had exactly 6 working days to fit for consulting, and 3 working days to be ready for order.
I started to NEM Saturday. The first thing I did was to write lists, I must proceed with an order. Who is the main supplier, who is on which products such vile percentages, as is shopping the sales statistics and how much do I have, accordingly, which article is crap and I can throw him out of the stock, what are the latest discount contracts and what I need storage basket ... Something like ne complete PCA training in three days. On Tuesday, after it was saying: Thou art the evening with the second pharmacist (can not make the order) alone, there have to make you that. The Friday
on it it was said, Thou art the afternoon alone with one other pharmacist because you have to be fit for sale!
Super. I'm multitasking, but not omniscient.
The first thing I have in front of the pharmacy was sold, a pack of Isla moss lozenges for sore throat. This announcement has taught me to get there fast-track the operation of the fund, and on Friday I stood in front and had to use advice. And people ask questions ... since you have never thought about it in the study. Why Vitamin C is used for vaginal dryness? Contribute Ipalat pastilles better than Neoangin? Taking an oral vaginal? So what of stupid ... A few weird things
we had too.
morning I stood in the recipe and have stirred ne ointment. My boss was sitting next to the recipe on the computer, we were alone. I wondered the whole time, what is that smell funny. Somehow, the smell of the toilet. I sniffed my ointment, I sniffed at me at the sink, around the corner in place of my head, it was somehow worse. Since I've asked them which also smells. Because she thought this could be the sink in the recipe, the müffelt sometimes. I then said, "It smells of excrement but somehow ..." She then got up and went back to the bathroom. Then I heard was a scream and a muffled curse. As well, one had the driver, who was with us prior to "facilitate" in our toilet, but the window not put up and left the door wide open to the front. And it's taken almost to the sales floor ... Think of times before you come as a customer in the pharmacy and it smells like ****... Sch In any case, we ripped everything that comes up and brought forward a strong scent in the nebulizer (which we do otherwise only if we had a bit extreme smelling customers in the pharmacy). It was really hardly stand it. And we both have some reason laughed limp. Too stupid.
Last Saturday I was the first time by a customer angekackt really personal. The first was a look and has looked totally unfriendly, because only I and the temporary pharmacist were there and not my long-established Colleague. Then he wanted me to have Nitrolingual spray without a prescription.
with non me.
I risk not my approval before I did.
He has given me a prescription for. The stuff we were not there. I said "We have to order it, unfortunately, it is to clock 12.45 this afternoon there." Following that, the yelling at me if I would expect, then, that at noon he could get there again here. I said "unfortunately we can not deliver, our drivers do not work Saturday, and our branch of this drug, unfortunately not. I can offer you more than that we get past Monday morning. Then he yelled at me "Are you stupid or what? I need the drug immediately, "I have to say anything, the recipe was from Thursday, if it were really that much, would you go but directly into the pharmacy, right? Well, at least he is then drawn off without another word, has the recipe since left, and I did order not now or not. Then he came back and said he had not a removal order. I'm in a hurry the stuff entered (had to take the contract preparation, shit-AOK), gave him the slip, where he said this: "How could I pick up the stuff because otherwise should" Me: "I know now who you are." He then again: "You do not really understand me ... I COME TODAY LUNCH NOT THE OTHER ONE AB HOLT! " I've just said also: "OK, today it is 12.45 clock here," I've moved back, I have real hands trembled.
half an hour later he was back. My colleague has gone forward because he has complained ... ic I'm probably in a hurry in the front office made a typing error in ner line and accidentally entered what else. And it might not be what it says on the recipe ... It has corrected my mistake and explained everything to him for the third time. I have afterward asked that she cares about lunch again, I promised myself that if I can help it, I'll use this guy again.
He was of course not at noon. And no other.
I was so happy I had to start until Monday at 10.00 clock. The morning was in fact probably shortly after opening time at 08.30 clock there.
Typical.
Ah yes, the beklopptes recipe of all time, I had too. As a guy came in and has the following want of me:
a puncture set 14 chr. supr.
What the hell ?!?!?!? SINCE BEING
It turned out that he came from the urologist next door, has consumed this puncture set well and will now fill up the practice populations.
After some research, my boss has informed me. It is Challiert a suprapubic puncture set with a catheter size 14, with one catheter inserted into the bladder. No idea ... now try but sometimes with a urological practice, so what makes each day to discuss how to figure out which company to use forever.
I hate to talk about things of which I have no Ahung.
Guess where the guy was insured.
right, at my favorite office: AOK.
guess And next time: the literature does not pay all that stuff out loud!
went wrong with this, the discussion of health insurance.
I think I know now every employee from the tool department. Can not be otherwise.
says one, they do not pay.
said the other, that there are contracts between the physician's office and the health insurance, and that This is not about the pharmacy.
At any rate the customer pays the thing that has to be related to the practice and is currently with the recipe AOK.
The son took me really nervous.
tools are crap anyway. The only cost time and nerves. And although huge. This is with the permit applications shit. You have to ask to check out before, if they pay the stuff at all. The rest with the pharmacy. Not the patient, the pharmacy.
Yet another reason why I do not own ...
So, I hope you have cheered my stories a bit. Let me know if it was made just as you, my colleagues!
And on the other: Pharmacy can be a real adventure. In both directions ...
:-D